A happy customer is a loyal customer!

Outstanding Service

Submitted by Christine Searle
07 Apr 2017

Totally knocked out by your service!! I placed an order yesterday afternoon and was expecting delivery some time next week. And blow me away ... it just arrived! Thank you!!

Amazing Service!

Submitted by Happy Shopper
22 Dec 2016

I have been looking for a specific product for more than a month now. I saw the product on Shop and Ships website, gave them a call and they had it in stock. I placed the order online yesterday and received it this morning. The right product was delivered within less than 24 hours. Thank you very much!

Apple Mac Upgrade

Submitted by Chris Altmann
25 Nov 2016

After being asked for an arm and leg by APPLE to replace RAM in my iMac and Macbook Pro, i found these guys who did the installation for free and at a fraction of the price! Amazed at the service and quality! Thanks so much!

Very Accommodating!

Submitted by Kevin
25 Nov 2016

I really needed a product fast, and Shop and Ship were so accommodating in allowing me to collect my item the same day, even though I was going to be late! Excellent service! Would definitely recommend.

Customer service out of this world!!

Submitted by Sandra Jacobs
04 Nov 2016

Had so much trouble with my Fitbit....problem??? No problem! Shop and Ship, you are the star of my show! Thanks for restoring my faith in good customer care! Love the unbelievable service I get each time I deal with you.

Extremely Happy!

Submitted by Toinette
06 Oct 2016

Such a positive experience! Well Done! I am extremely happy and impressed by the level of service I received. I will recommend you to anyone, anytime!! Thank you for the prompt & professional service!


Submitted by Dylan
30 Aug 2016

I will admit when I heard that Shop and Ship would deliver my phone cover within two days, I was a bit skeptical. And I was blown away by the service - the first day I got an email that it was being shipped, the next morning at 10am it was delivered. I give a round of applause for the exceptional service!

Amazing Customer Service!

Submitted by Saskia
12 Aug 2016

I'd just like to thank Stephanie for the most unbelievable service! When my Fitbit strap broke, it was collected, replaced and delivered all in 5 days! Customer service like this is hard to find these days, so Thank you!

Excellent service!

Submitted by Danie & Marina la Grange
16 Jul 2016

We bought 2 Fitbit units, but unfortunately, the rubbery wrist bands soon came loose next to the watch display. As the units were still under warranty, we contacted Shop and Ship. The instantly arranged for the units to be replaced. The whole process was unexpectedly painless! We are very impressed with the excellent service and will definitely use them again!


Submitted by Shelly Vee
30 Jun 2016

Thank you Shop and Ship, I love my Fitbit Flex armbands. Ordered them and they arrived a day later! Great service!

Did what they said they would!

Submitted by Patrick Fountain
10 Jun 2016

After an initial mistake on the delivery date, and a fear that the item would not arrive on time for the intended birthday, I happened to speak to Stephanie - she pulled out all the stops to make sure the parcel arrived on time. And it did! She was professional and genuine - and that made the difference! She has ensured I will remain a customer.

Excellent Service!

Submitted by L Stonestreet
22 Mar 2016

Wow! This was by far the best and easiest way to get an iphone. From ordering online, payment and shipping all done quickly and swiftly. I will most definitly spread the word about this excellent team and can assure you that I will buy from your website again in future. 5 Star service!!

Amazing Service

Submitted by Joanne
12 Feb 2016

I just wanted to say that I have never received such amazing service from any company ever. The speed with which my delivery was received is astounding. I am actually speechless. Thank you so much


Submitted by Sharmon
28 Jan 2016

The service was exceptional prompt delivery all in order, great secure packaging. They kept me updated with my order status. Truly a happy customer!


Submitted by Lawrence
20 Jan 2016

I cannot remember when last I received service of such an outstanding standard. I called Jarryd who took my order, emailed me an invoice and I did an EFT. Within 2 hours, yes 2 hours, delivery was made to my office. Well done! Please keep up the service levels you have truly set a standard many will never match.


Submitted by C.G. Saunders
14 Jan 2016

First purchase of iphone cover and misfit wearable was delivered in 3 hours - what can I say.... well done!

Efficient service

Submitted by Anonymous
20 Nov 2015

Was really impressed with the fast efficient service we received at the company this am. In less than ten minutes we purchased and had memory installed on site. Ryan also recommended an SSD drive, so I appreciated the tip. My Mac is faster so I am happy. Will definitely consider buying again because of the great service we received.


Submitted by Themba
05 Nov 2015

First time customer and I must say I am really sold! I ordered on the 4th of Nov 2015 before 11am and by 05 November 2015 at 10:08 I had my parcel. This is less than 24 hours :-) I will definitely buy from you again. Great customer service!!!!

Excellent service

Submitted by Jonathan
09 Sep 2015

I place my order Tuesday afternoon around 15:15 and by lunch time the next day I had my items. Thanks for the great and speedy service!

After Sales Service - Unbelievable!

Submitted by Jason
07 Sep 2015

I had an issue with a Drobo mini that worked for short while and then died. Without hesitation Ryan arranged that a new unit be sent out. Within 2 days I received the new unit. Unbelievable Service!!

Excellent Service!!

Submitted by Jaco
26 Aug 2015

Received products within 24 hours! No hassles! Great communication and excellent service! Very satisfied customer! Thank you very much!!

GPS Order

Submitted by Emil Hougaard
20 Jul 2015

Just a word of thanks for excellent service. I ordered a GPS and it was delivered within 4 working days. You have a happy customer!!

Excellent Service

Submitted by Johan
14 Jul 2015

I would like to thank Shop and Ship for excellent service. I have ordered online before and have never experienced service as quick as that of Shop and Ship. Thank you and please keep up the good work!

Amazing Service and communication

Submitted by Shane Cackett
10 Jul 2015

Ordered the Elgato Game Capture HD, it arrived in less than 48 hours, perfectly packaged. was a really good price too, extremely happy about the service and comnication was exceptional, extremely pleased :)

Outstanding Service!

Submitted by Krystle
11 Jun 2015

I had such a pleasant experience with ShopandShip as a first time buyer - placed an order in the morning and received my goods in the afternoon. Remarkable customer service!!! Thank you, will definitely come back.. :-) :-) :-)

Excellent Service!

Submitted by Cheryl Burt
07 Jun 2015

I am delighted by the efficient reliable service that I received from Shop and Ship. I placed my order on Sunday night and my order was delivered on Tuesday afternoon. It appears that the entire team provided the excellent service as both the two emails updating me on progress were signed by the team. The prices are competitive and the free delivery for 2 items is a bonus.

WOW - Excellent service

Submitted by Marcus van Wyk
27 May 2015

Ordered a Apple Watch and it was delivered to me after one working day. Really impressive

Excellent service

Submitted by Erich de Beer
17 Apr 2015

Great service, quick response, and delivered as promised. Great to do business with Shop & Ship. I will definitely use you again, and again. and ......

Beyond Amazing

Submitted by Alison
23 Feb 2015

I am extremely pleased with the service I received from shopandship.co.za I placed my order late Tuesday afternoon, on Friday morning I phoned the customer care hotline to track my package and the gentleman I spoke to told me that due to the type of product I ordered it might only arrive on Monday morning... I was pleasantly surprised when the courier company arrived at my door on Friday afternoon!!! Best online shop by far!!

Best online shopping experience!

Submitted by Jo
20 Feb 2015

Quick, fast and enhanced by friendly little emails to keep you updated on your order status. Placed my order on Thurs and collected on Fri! WOW!! What a treat.

Fantastic service

Submitted by Richard
19 Feb 2015

Really great service, placed order Wednesday at 14h00 and was at my door Thursday at 10h00. Was kept in the loop several times in between to let me know the progress. Well done guys!!

Very Happy!

Submitted by Tahlia
12 Dec 2014

Super Happy with my purchased item, it was received within two days and in good order, excellent service, bought before and had no problem, bought now and will buy in the future. Great service shop and ship. Happy customer


Submitted by Michael Meyer
01 Dec 2014

I bought a Kindle Paperwhite Ebook reader from you some little while back. There was some difficulty with recording my credit card. One of your officers telephoned me and very courteously helped me to resolve the matter. Subsequently I was amazed at your efficiency to ship my order in one day! Thanks for excellent service!!

Speedy Service

Submitted by Johan
12 Nov 2014

Just a word of thanks to the Shop & Ship team. I received my goodies yesterday morning. Thank you for speedy service. I will definitely make use of you guys in the future!


Submitted by Anon
28 Oct 2014

These guys are going to put the competition out of business. I do a lot of online shopping and no one does it better than ShopAndShip.


Submitted by Noel
24 Oct 2014

Beyond impressed with your service. Paid at 3pm yesterday, before 8am delivered in Cape Town! Awesome service. Thanks so much!


Submitted by Anonymous
24 Oct 2014

You're putting everyone else to shame!

Extremely smooth service!

Submitted by Ian
08 Sep 2014

I happened to visit Shop and Ship through a Google search and I'm glad I did. Great prices, slick site and delivery was super quick. Happy customer.

Super Awesome Service

Submitted by Katlego
04 Sep 2014

I bought a Macbook cover on Tuesday, it got delivered the same day. Then I realised that I ordered a cover for an Air and not a PRO. So I contacted Ship and Shop via live-chat. Ryan contacted me immediately and advised on the correct cover. He gave me an option to give me a refund or replace it. I decided to replace it and on Thursday the correct cover was delivered. Super-awesome service!

Good prices!

Submitted by Anonymous
28 Aug 2014

Ordered 3 items on Wednesday , got it Friday. The site has awesome prices!

Awesome Service

Submitted by Neil
22 Aug 2014

Bought a Belkin iPhone 5 charger cable for R137 - and it works properly, thanks guys! Need 1 or 2 more in the future!

Superb Service

Submitted by Anonymous
16 Aug 2014

Helpful, reliable, caring and an absolute pleasure to deal with. Superb service - I will certainly be dealing with Shop and Ship in the future! Well done and thank you!

Service Excellence

Submitted by Jan Blaauw
07 Aug 2014

I placed an order late Friday afternoon. Monday I was told that my order will only be here Wednesday. Tuesday morning at 7:28 I got a shock of my life. My order was delivered. Now this is SERVICE!! Thank you.


Submitted by Mari Hill
03 Jul 2014

Using an online store for the first time is usually a bit of a gamble for me (especially with so many fraudsters out there). I have ordered twice now, with the first product being delivered within 3 days, and the assistance with the second product being amazing. I will recommend ShopandShip to anybody out there - really impressed. Thanks!!

Excellent Service

Submitted by Adam
18 Jun 2014

Awesome service, no fuss no hassle. Had and issue and it was sorted out in less than a day keep up the good work

Amazing Customer Service!

Submitted by Lyn van Breda
25 Apr 2014

Ryan's customer service and efficiency have been amazing. He has been a pleasure to deal with and has gone the extra mile for us. He is definitely an asset to your company and he can be proud of how he conducts himself with customers. Will definitely recommend your company and Ryan to others.

Outstanding Delivery!

Submitted by Harald
01 Apr 2014

Ordered a Nokia 925 on Wednesday evening, arrived on Friday morning in East London. Great Service, great prices. Shop and Ship is highly recommended.

Big Thank You!

Submitted by Joanne
24 Feb 2014

Just to say a really big and appreciative thank you for your incredibly prompt service. The courier delivered my order, placed at about midday yesterday, this morning at 08h15! Wow!! Many thanks. I truly appreciate such great service.


Submitted by Beatrice De Klerk
17 Jan 2014

AMAAAAAZING SERVICE!! Thanks a million! Placed an order late Tuesday afternoon and parcel was delivered on Thursday morning just after 08:00!


Submitted by Stephen Levenderis
21 Dec 2013

Ordered an obscure item on Thursday 20 December just before lunch time. Received the item in Umdloti, no even a major centre, before lunch the very next day!

The way it SHOULD be done

Submitted by Willem de Waal
17 Dec 2013

Ordered laptop cover on Friday 13th Dec. There was a slight issue with the credit card authorisation, but my call to the call centre was rapidly transferred to the right person, who helped me with the payment. Friendly and efficiently. Received dispatch notification same afternoon. Goods delivered to my door by afternoon of Tuesday 17th Dec - which includes weekend where Madiba was buried on the Sunday, and Monday was public holiday. Awesome - this is the way online business should be run.

Unbelievable Service!

Submitted by Dayn Mamet
06 Dec 2013

Unbelievable service! I mailed through proof of payment yesterday afternoon and received my order before 11:30 today. Very impressed and will definitely shop again this side of Christmas. So nice to be pleasantly surprised by excellent service these days, thank you.

The way online shopping should be!

Submitted by Pierre
06 Dec 2013

User friendly site, great prices, fast shipping. These guys set an example to other online shopping sites. Keep it up!

Fantastic Service!

Submitted by John Hartwell
22 Nov 2013

To the Management & Staff, Just a short ''THANK YOU'' FOR THE FANTASTIC SERVICE. Ordered on Wednesday and Delivered @ 9.35 Friday morning - Thats what I call service. WELL DONE!

Excellent Service

Submitted by Eileen
20 Nov 2013

Thank you for excellent service!!! I've put my order in on the Wednesday and received my product by Friday and I live in Limpopo. This was the best online shopping experience ever! Can defenitly recommend shopping with them!!!

Great Work, great new website!

Submitted by Anon
10 Nov 2013

Wow great is all I can say! I've been looking forward to seeing the new website and I must say it has exceeded my expectations. Well done Shop and Ship!

Great Service

Submitted by Anon
06 Nov 2013

Unbeatable service from start to finish, I'll be back purchasing more of your awesome gadgets in no time!