Our delivery policy is simple and straight-forward:
Buy 2 or more items and get FREE door-to-door delivery!
If you’re purchasing 1 item, we charge a delivery fee of R79.
All deliveries are done using door-to-door couriers and your order is fully insured from the moment it leaves us, right up until it’s in your hands!
Currently, all orders placed online can only be delivered within the borders of South Africa – we are in the process of equipping the website to take orders from all African countries! Until then simply email your requirements through to info[at]shopandship.co.za and we will quote you based on your location. We have been shipping into Africa for years, so no need to worry! :)Collections
For added convenience we allow order collections from our offices in Rivonia, Johannesburg. (Cape Town, we hope to be with you soon!)
Please remember to wait until the status of your order reads: Ready For Collection, before coming through to collect.Our office address for collections is:
Block C, 2nd Floor
348 Rivonia Boulevard (Corner 10th Avenue)
JohannesburgThe Low Down!
Orders placed via our order line, 0861 12 SHOP (7467) shall be processed the same day if during office hours, alternatively they shall be processed the next working day.
All orders placed on weekends will be processed on the Monday.
All orders received by 1pm will be processed the same day and dispatched the following working day on condition that payment reflects in the bank account of Shop and Ship Online (Pty) Ltd and assuming no stock availability issues.
Orders placed after 1pm will be dispatched within 24-48hrs provided that it falls on a working day, and that payment reflects in the bank account of Shop and Ship Online (Pty) Ltd. Delivery Lead Times
Main centres: 1 – 3 working days
Outlying areas: 2 – 5 working daysExtended Delivery Times
Certain items take a little bit longer to get to you, the shipping lead time of such items will be displayed on the website.Special Orders
Certain special orders, including custom products, special configurations, and build to order Apple Macs, require varying order lead times. Please contact us for further information.